6 emailing practices for targeting seniors

May 14, 2025

In 2023, 21% of the European population is aged 65 or older, according to Eurostat. Increased life expectancy, declining birth rates, and the wave of baby-boomer retirements are all contributing factors. Seniors are just as diverse: there’s no single way to communicate with people over 60. However, some trends are recurring and should encourage you to adapt your email communication to target them more effectively.

Summary

Who are the connected seniors?

Seniors represent a growing portion of active internet users. According to Statista, over 70% of people over 60 use email. Whether it’s to read newsletters, stay in touch with family, or interact with brands, their digital behavior is rapidly evolving.

However, their relationship with technology is specific: they seek smooth navigation, a clear interface, and truly useful content. That’s why senior-friendly email marketing that respects their expectations and habits is so important.

Best practices for senior-friendly email marketing

To succeed in email campaigns targeting seniors, follow these simple rules designed to optimize email accessibility for seniors and improve the open rate for senior email marketing.

  • Use readable font size (at least 16 px)
  • Opt for a clean layout and high contrast
  • Include clear and visible calls to action
  • Avoid technical jargon or overly complex wording
  • Provide a mobile version through responsive email design
  • Offer useful content: tips, deals, local news
  • Leverage current events: how relevant news impacts their daily life

Pay close attention to your email subject lines to boost open rates. Make sure your subject aligns with the email content—false promises only lead to frustration, complaints, and unsubscribes.

🔗 Writer’s block? Generate subject lines automatically with our AI tool here.

What seniors expect from an email

Adapting your senior email marketing strategy means understanding their specific needs. Here’s an overview of what matters most to them:

Key ElementImportance to SeniorsAdvice
ReadabilityVery importantLarge fonts, strong contrast
ContentEssentialPrioritize practical, useful topics
NavigationCrucialSimple structure, clear links
TrustCriticalUse a reassuring, transparent tone


Why Mindbaz is the ideal solution

To effectively reach seniors via email, it’s crucial to use a secure, reliable, and intuitive platform. Mindbaz meets these needs. With its advanced features, it helps you craft engaging newsletters for seniors, segment your audience precisely, and ensure true digital inclusion for seniors.

Hosted in France, GDPR compliant, and designed for mid-market media, Mindbaz simplifies content management and enhances deliverability. Its personalization engine boosts the impact of senior-targeted emails, offering a smooth experience for both beginners and experts. A powerful ally for those wanting to grow their senior digital strategy with confidence.

No time to read it all? Here’s a recap:

In short: Seniors and email

  • Seniors are increasingly active online and regularly use email.
  • Digital communication for seniors should be simple, readable, clear, and reassuring.
  • To succeed in senior email marketing, focus on accessibility, responsive design, and useful content.
  • The main expectations of seniors: readability, trust, easy navigation, and relevant content.
  • Mindbaz enables the creation of effective newsletters for seniors through a secure, intuitive, and high-performing platform.




How can you make your emails more effective for a senior audience?

To capture the attention of seniors, prioritize clear design, readable text, a direct message, and a simple call to action. The key is to be understandable, reassuring, and useful at a glance.