Email marketing: 6 emotions for your campaigns

Jun 27, 2025

Want to make your emails more impactful, more human, and especially more engaging? Psychologists have a few ideas for you. Emotional email marketing taps into our ability to feel in order to drive action. By understanding emotions and their influence on reading behavior, you can create campaigns that truly resonate. Thanks to email marketing psychology tools and email storytelling, your messages become more personal, more memorable... and more effective.

Summary

Why emotions matter in email marketing

Behavioral email marketing isn’t just about stats. It’s also about subjective elements like perception, memory, or emotional connection. Using emotional triggers in emails helps you:

  • Create a strong emotional bond with your readers
  • Boost engagement from the subject line
  • Influence decisions with email consumer psychology
  • Increase your conversion rate with a more human message

6 emotions to trigger for better engagement

  • Curiosity: to spark opens (intriguing subject, teaser)
  • Fear of missing out (FOMO): to trigger quick action (limited-time offer, urgency)
  • Joy: to build brand likeability (positive tone, exclusivity)
  • Surprise: to spark interest (bold visuals, unexpected content)
  • Hope: to project a benefit (outcome, clear promise)
  • Trust: to reassure (social proof, security, transparency)

Best practices to use psychology in your emails

No time to read it all? Here's the recap:

In short: Psychology and email marketing — how to use emotions to engage





How can you use emotions to make your emails more engaging?

By playing on emotions like curiosity, FOMO, or joy, you grab attention, build connection, and drive action. Emotion makes your emails feel more human — and more effective.

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